Start by filling out our contact form.

We will respond with an email providing you with a link to book a free 15 minute phone consultation. This consultation is necessary in order to initiate treatment. The purpose of the phone call is for us to inquire about your reasons for coming to therapy and to make sure that our practice is a good fit for the care you are seeking.

If at the end of the consultation call we both agree to move forward, we will schedule a date and time for your first therapy appointment with one of our clinicians.

Upon scheduling your first appointment, you will receive a link to a secure client portal where you will review, sign, and complete our initial paperwork which contains brief questionnaires and consent forms. All paperwork should be completed at least 48 hours prior to your first appointment.

Therapy as a mutual commitment- Therapy is a shared investment of time, effort, and emotional energy between client and therapist. This collaborative commitment strengthens the therapeutic alliance which is one of the most reliable predictors of meaningful change. Consistent engagement helps create a safe, trusting space where deeper work and lasting growth can occur.

Session Frequency-Our practice typically recommends weekly appointments, which is the standard frequency in outpatient psychotherapy. Weekly sessions support consistency, build trust, and maintain a steady therapeutic rhythm. The time between sessions allows for reflection, integration of insights, and practice of new coping strategies, while helping to sustain momentum in the work. Research also shows that weekly therapy is effective for many mental health concerns, offering both continuity and meaningful progress. Adjustments to session frequency can be made collaboratively with your therapist based on your needs and goals.

Cancellation Policy-If you need to cancel or reschedule an appointment, please notify your therapist at least 24 hours in advance. Cancellations made with less than 24 hours’ notice, as well as missed appointments, will be charged the full session fee, as insurance does not cover these costs. This policy helps protect dedicated time for all clients and supports the sustainability of our practice.

Late Arrivals- Therapy sessions begin and end at the scheduled time. If you arrive late, your session will still end at the original time in order to respect the schedules of both your therapist and other clients. You will be responsible for the full session fee. If you anticipate being late, we encourage you to notify your therapist as soon as possible.

Between-Session Communication-Communication between sessions is made either through email or the confidential client portal and is typically reserved for scheduling or administrative needs. Your therapist may not be able to respond to clinical concerns outside of scheduled sessions. If something important arises, we encourage you to bring it into your next session so it can be given the time and care it deserves. While we take steps to protect your privacy, please keep in mind that electronic communication may carry some risk. Sensitive or clinical matters are best addressed during sessions.

Fees, Insurance, and payment- Payment is due at the time of service unless otherwise arranged. Our practice will discuss fees and any out-of-pocket costs with you prior to the start of treatment. If we are in-network with your insurance, we will submit claims on your behalf. Please note that clients are responsible for understanding their insurance benefits, including copays, deductibles, and coverage limits. If we are out-of-network, we will provide documentation (a superbill) for you to submit to your insurance for possible reimbursement.

Confidentiality- Your privacy is a central part of the therapeutic process. All sessions are confidential, with the exception of legal and ethical limits (such as risk of harm to self or others, suspected abuse of a child, elder, or dependent adult, or if there is a court order). Your therapist will review these limits with you at the start of treatment and is available to answer any questions.

Telehealth Services-We offer telehealth sessions via a secure, HIPAA-compliant platform. By participating in telehealth, you acknowledge there are potential risks (such as technical disruptions or privacy limitations). You are responsible for joining sessions from a private, safe location within a state where your therapist is licensed to practice.

Emergency Services- Our practice does not provide 24/7 crisis support. If you are experiencing a mental health emergency, please call 911, contact 988, or go to your nearest emergency room.

Appropriateness of Care- Our services are designed for outpatient mental health treatment. If at any point your needs fall outside the scope of outpatient care, your therapist will work with you to identify more appropriate resources or a higher level of support.

Ending Therapy-Therapy can be ended at any time. We encourage clients to discuss their decision with their therapist so that treatment can be thoughtfully concluded and referrals can be provided if needed.